Information we collect
We consider customer data a liability, not an asset. As such, we strive to keep any collected information to the absolute minimum possible required to provide the service.
This service keeps a copy of the messages you send to it only as long as is required to convert them to PDF and return them to you. As soon as the conversion is completed, the content is immediately deleted from our servers.
Some metadata from the message is retained on the server in logs or database records, primarily sender email and subject/URL (to assist in debugging in case of problems). These records and logs are regularly purged or redacted.
Deleting your account
You can delete your entire pdfconvert.me account at any time by emailing firstname.lastname@example.org. All data regarding your account (except support emails) will be removed from our servers.
Due to the nature of backups and logs, deleted data may persist in backups and logs until they are deleted.